Kristine Young is the passionate business owner of Bella Venezia Restaurant, Mooloolaba. In the past year, managed by her husband Todd, their team of over 35 staff have delivered amazing food and service to over 60,000 customers. Bella Venezia was recently awarded 2020 Australian Good Food Guide Best Italian, Sunshine Coast. Kristine’s main passion in […]

  SHINE’ing the Spotlight on… Jeanette Allom-Hill   Jeanette started her career as an ESL teacher in Bangkok and then went onto standing up the Learning and Development function for Optus. She then moved to the UK and spend 10 years with Microsoft concluding as the Head of Customer Service for EMEA. She has extensive […]

Become Great at Public Speaking – Here’s How! By Claire Quarrell The Message Maven     OK people. We’ve hit 2020 and I know, in my heart of hearts, deep down in my bones, from the top of my head to the tip of my toes that you, my friend, have already written – in great […]

The Critical Importance of Auditing Your Payroll Processes By Michalle Faulkner – Managing Director EastCoast Human Resource Group     Rather than share my top tips for managing team member behaviour and risk during the festive season – which would have been an easy segway for this month due to the timing of the article […]

INTROVERTS versus EXTRAVERTS –  Who makes the best salesperson? By Kym Cousins Sprout Enablement     I am asked this question often – especially by managers and business owners looking to hire new sales people for their business.  I also have entrepreneurs complaining to me that they are ‘classic introverts’ and find it difficult to […]

  Kym grew up in a family where her parents owned and ran a removals business. From the day she could walk, Kym developed a strong work ethic and passion for succeeding at the best of her ability from watching her lifelong role models and mentors, her parents. Kym worked in all areas of the removals industry including government departments and […]

How To Make Those End Of Year Speeches Worth Listening To By Claire Quarrell The Message Maven It’s November! Which means you’ve slid past Halloween, the ‘end of year’ invites are starting to overrun the inbox and your hairdresser is urging you to book in way ahead of time because, well, CHRISTMAS IS COMING (insert […]

Are You Happy With The Return On Your People Investment? By Michalle Faulkner – Managing Director EastCoast Human Resource Group If I was to ask any business owner who employs staff what one of the major financial cost centres to their business is, you can pretty much guarantee that their response will be – labour […]

Social Selling By Kym Cousins Sprout Enablement     When I say the words ‘cold calling’ – do you shake in fear?  Do your palms get all sweaty?  Do you feel nauseous?  If you said ‘yes’ to any of those, then you are not alone. But have you heard of Social Selling? Do you know […]