Leading in a Changing Environment By Charmaine Grant  – Head of Regional Management Australia, Institute of Managers and Leaders This is my first time I have had to lead my team through a major global disruption, I have been feeling anxious and uncertain. Understanding that challenges will vary for each organisation and individual, at IML we […]

  SHINE’ing the Spotlight on… Jeanette Allom-Hill   Jeanette started her career as an ESL teacher in Bangkok and then went onto standing up the Learning and Development function for Optus. She then moved to the UK and spend 10 years with Microsoft concluding as the Head of Customer Service for EMEA. She has extensive […]

Inspiring Leadership By Charmaine Grant  – Head of Relationship Management (QLD & NT), Institute of Managers and Leaders     I believe that Inspiration is an important leadership trait, it’s fuelled by passion and purpose which is different to motivation which is driven by results. Maya Angelou who was an American poet, singer, memoirist, and civil […]

Becoming a Resilient Leader By Charmaine Grant  – Head of Relationship Management (QLD & NT), Institute of Managers and Leaders     Being able to build resilience is a valuable skill for any type of leader. It enables a positive attitude and optimistic outlook no matter what struggles they are facing and they always find a […]

 Not everyone is a born leader and I’m sure we all agree that some people do a great job at being a leader and others can make life hell or can be very uninspiring. There are some characteristics that are vital for leaders to have, such as: • Honesty and integrity • Trust • Excellent communication skills • […]